Our boiler installations start from £1,700 +VAT for the Silver package, which includes a new entry-level A-rated boiler, professional Gas Safe installation, removal of your old boiler, and a manufacturer warranty. Our most popular Gold package starts from £2,150 +VAT and includes a system cleanse, premium magnetic filter, and smart thermostat. All our installations begin with a quick guide price, followed by a free home survey to provide a Guaranteed Fixed Price. No hidden costs - the price we quote is the price you pay.

A straightforward like-for-like boiler swap typically takes one day - usually between 4 to 6 hours. If we need to move the boiler to a new location or make significant pipework changes, it may take 1 to 2 days. We'll confirm the expected timescale when we provide your quote.

Yes, absolutely. Every Platinum Boilers engineer is Gas Safe registered, fully qualified, and regularly assessed to ensure they meet the highest industry standards. You can verify our registration at any time through the Gas Safe Register. Your safety is our top priority.

We cover all of Sussex, including Brighton, Hove, Eastbourne, Hastings, Lewes, Worthing, Crawley, Bexhill, Peacehaven, and Seaford, as well as surrounding towns and villages. If you're unsure whether we cover your area, please give us a call - we're always happy to help.

All our boiler installations include a manufacturer warranty. The length depends on the package you choose: 5 years with our Essential package, 10 years with Premium, and 12 years with our Elite package. These manufacturer-backed warranties cover parts and labour, giving you genuine peace of mind.

Of course. Our engineers will assess your property - including the number of bedrooms, bathrooms, and your hot water usage patterns - and recommend the most suitable boiler. We'll explain the options clearly and give you all the information you need to make the right decision. There's never any pressure to buy.

We're currently finalising our finance options and plan to offer 0% APR finance in the near future. In the meantime, we accept payment by bank transfer, debit card, and credit card. Please ask about our current payment options when you request your quote.

We take care of everything. Your old boiler is safely disconnected, removed from your property, and disposed of responsibly in line with environmental regulations. This is included in all our installation packages at no extra cost.

We recommend that someone over 18 is present at the start and end of the installation, or for the full duration if you prefer. Our engineers will need access to the boiler location, the gas meter, and potentially your loft if the flue runs through it. We'll discuss all access requirements before the installation day.

Simply fill in our online estimate form, call us on 07711 120 788, or email hello@platinumboilers.co.uk. We'll give you an initial guide price, then arrange a convenient time to survey your property (this is free and no obligation) to provide you with a Guaranteed Fixed Price quote. Once you're happy, we'll schedule the installation at a time that suits you.

Yes, we do. We're fully qualified to install, service, and repair LPG (liquefied petroleum gas) boilers, which are ideal for properties that aren't connected to the mains gas network. Many homes across rural Sussex rely on LPG, and we regularly carry out installations in these areas. We supply LPG-compatible models from leading manufacturers including Worcester Bosch, Vaillant, and Ideal, all rated A for energy efficiency. Our engineers hold the specific LPG qualifications required on top of their Gas Safe registration, so you can be confident the work is carried out safely and to the highest standard. Whether you're replacing an old LPG boiler or converting from oil, get in touch and we'll talk you through your options.

We install boilers from leading manufacturers including Worcester Bosch, Glow-worm, Ideal, Vaillant, and Alpha. All our boilers are A-rated for energy efficiency. We'll recommend the best brand and model for your specific requirements and budget.