How It Works
Getting a new boiler fitted is simple. Here's what to expect.
Get a Quote
Fill in our quick form or give us a call. We'll provide a guide price followed by a Guaranteed Fixed Price - no hidden surprises.
Pick a Package
Pick from our packages. We'll help you find the right fit for your home.
We Install
Our Gas Safe engineers fit your new boiler - usually in just one day, with minimal disruption.
Enjoy the Warmth
Relax with a brand new, energy-efficient boiler backed by a warranty of up to 12 years.
Our Services
Whether you need a brand new boiler or a replacement for your old one, we've got you covered.
Transparent Pricing
Choose the package that suits your home and budget. All prices are fixed (subject to survey) - what we quote is what you pay.
Silver
+VAT
Like-for-like swap, straightforward installs
- New entry-level A-rated boiler supplied + installed
- Standard flue (up to 1 metre)
- Magnetic filter
- Reuse existing thermostat (if it complies with regulations)
- Upgraded condensate routing if required
- Full commissioning & safety checks
- Building Regs notification (Gas Safe)
- Removal & disposal of old boiler
- 5–7 year manufacturer warranty (model dependent)
Gold
+VAT
Homeowners who want reliability + best value
- Everything in Silver, plus:
- System cleanse / chemical flush
- Premium magnetic filter upgrade
- Smart thermostat (Hive / Nest / Tado style)
- Install thermostatic radiator valves
- Priority aftercare
Platinum
+VAT
The "do it properly once" customer
- Everything in Gold, plus:
- Premium A-rated boiler
- Full powerflush (where required)
- Radiator balancing
- Smart thermostatic radiator valves (control the heat of each room from your phone)
- Highest warranty boiler options (up to 10–12 years)
- Priority aftercare
Optional Add-ons
Areas We Cover
Serving homeowners across East Sussex and West Sussex.
Brighton
Brighton, Kemptown, Hanover, Rottingdean, Saltdean, Whitehawk, Moulsecoomb
View Brighton →Hove
Hove, Aldrington, Portslade, West Blatchington, Hangleton
View Hove →Eastbourne
Eastbourne, Meads, Old Town, Langney, Hampden Park, Willingdon, Polegate
View Eastbourne →Hastings
Hastings, St Leonards-on-Sea, Ore, Hollington, Silverhill, Conquest
View Hastings →Worthing
Worthing, Lancing, Sompting, Findon, Broadwater, Goring-by-Sea, Durrington
View Worthing →All Areas
View all 10+ locations we serve across Sussex
See all areas →What Our Customers Say
Real reviews from real customers on Checkatrade.
"Great job done. Fitted new pressure sensor and purged the boiler. Very thorough."
"Tim was punctual, personable, competent and I wouldn't hesitate to recommend his services."
"Polite and responsive from first contact. Most price competitive quote. Efficient and kind."
"Went over and above helping with a central heating problem. Professional and knowledgeable."
"Excellent. Managed to fit me in when I took the day off work. Price was exactly as quoted."
"Extremely reasonable quote and work was carried out promptly, professionally and thoroughly."
"Tim was great, very professional, turned up on time and knew exactly what he was doing."
Frequently Asked Questions
How much does a new boiler installation cost?
Our boiler installations start from £1,700 +VAT for the Silver package, which includes a new entry-level A-rated boiler, professional Gas Safe installation, removal of your old boiler, and a manufacturer warranty. Our most popular Gold package starts from £2,150 +VAT and includes a system cleanse, premium magnetic filter, and smart thermostat. All our installations begin with a quick guide price, followed by a free home survey to provide a Guaranteed Fixed Price. No hidden costs - the price we quote is the price you pay.
Are your engineers Gas Safe registered?
Yes, absolutely. Every Platinum Boilers engineer is Gas Safe registered, fully qualified, and regularly assessed to ensure they meet the highest industry standards. You can verify our registration at any time through the Gas Safe Register. Your safety is our top priority.
What areas do you cover?
We cover all of Sussex, including Brighton, Hove, Eastbourne, Hastings, Lewes, Worthing, Crawley, Bexhill, Peacehaven, and Seaford, as well as surrounding towns and villages. If you're unsure whether we cover your area, please give us a call - we're always happy to help.
Can you help me choose the right boiler?
Of course. Our engineers will assess your property - including the number of bedrooms, bathrooms, and your hot water usage patterns - and recommend the most suitable boiler. We'll explain the options clearly and give you all the information you need to make the right decision. There's never any pressure to buy.
Do you offer finance options?
We're currently finalising our finance options and plan to offer 0% APR finance in the near future. In the meantime, we accept payment by bank transfer, debit card, and credit card. Please ask about our current payment options when you request your quote.
How do I book a boiler installation?
Simply fill in our online estimate form, call us on 07711 120 788, or email hello@platinumboilers.co.uk. We'll give you an initial guide price, then arrange a convenient time to survey your property (this is free and no obligation) to provide you with a Guaranteed Fixed Price quote. Once you're happy, we'll schedule the installation at a time that suits you.
Do you install LPG boilers?
Yes, we do. We're fully qualified to install, service, and repair LPG (liquefied petroleum gas) boilers, which are ideal for properties that aren't connected to the mains gas network. Many homes across rural Sussex rely on LPG, and we regularly carry out installations in these areas. We supply LPG-compatible models from leading manufacturers including Worcester Bosch, Vaillant, and Ideal, all rated A for energy efficiency. Our engineers hold the specific LPG qualifications required on top of their Gas Safe registration, so you can be confident the work is carried out safely and to the highest standard. Whether you're replacing an old LPG boiler or converting from oil, get in touch and we'll talk you through your options.
What brands of boiler do you install?
We install boilers from leading manufacturers including Worcester Bosch, Glow-worm, Ideal, Vaillant, and Alpha. All our boilers are A-rated for energy efficiency. We'll recommend the best brand and model for your specific requirements and budget.